Privacy policy
Privacy Policy – All Drops Store Last Updated: May 15, 2026
1. About Us
This store is operated by All Drops Products Promotion Company (trading as All Drops Store), a Sole Proprietorship owned by Rashed Sabzali, registered in Kuwait.
📧 info@alldrops.store 📞 +965 4114 5240 📍 Block 2, Street 204, House 12, Zahra, Kuwait 47762
For EU/EEA customers, All Drops Products Promotion Company acts as the data controller for your personal information.
2. Information We Collect
When you visit or make a purchase from our store, we may collect:
- Contact information — name, email address, phone number, shipping and billing address
- Payment information — processed securely via Shopify Payments; we do not store full card details
- Order & transaction data — products purchased, order history, refund requests
- Device & usage data — IP address, browser type, pages visited, referring URLs
- Communications — emails, messages, or inquiries you send us
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your questions and support requests
- Improve our store, products, and customer experience
- Send marketing communications (only with your consent)
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Shopify — our e-commerce platform provider (see Shopify's Privacy Policy)
- Shipping carriers — SMSA Express and other carriers, to fulfill and deliver your order
- Payment processors — to securely handle transactions
- Marketing tools — such as email platforms, only with your consent
- Legal authorities — when required by law or to protect our rights
5. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal retention requirements)
- Withdraw consent for marketing at any time
- Data portability — receive your data in a structured format
EU/EEA Customers (GDPR): You have additional rights including the right to object to processing and to lodge a complaint with your local data protection authority. For a list of EU data protection authorities, visit: edpb.europa.eu
To exercise any of these rights, contact us at info@alldrops.store.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside your own, including Kuwait and countries where our service providers operate. For EU/EEA customers, such transfers are conducted using appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
7. Cookies
Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some store functionality.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, and resolve disputes. Order data is typically retained for a minimum of 5 years for accounting and legal purposes.
9. Children's Privacy
Our store is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
10. Security
We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment processing via Shopify. However, no method of transmission over the internet is 100% secure.
11. Third-Party Links
Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact & Complaints
For any privacy-related questions or to exercise your rights: 📧 info@alldrops.store 📞 +965 4114 5240 📍 Block 2, Street 204, House 12, Zahra, Kuwait 47762
EU/EEA residents may also lodge a complaint with their local data protection authority if they believe their rights have been violated.